Privacy policy

Last updated: June 5, 2026

This Privacy Policy describes how Sanroll Teasets store ("we", "us", or "our") collects, uses, and discloses your personal information when you visit www.teasets-store.com, use our services, place an order, or contact us.

By using our website, you agree to the collection and use of information as described in this Privacy Policy.

Information We Collect

We collect personal information that you provide directly to us, including:
Name
Email address
Phone number
Billing address
Shipping address
Order details
Payment confirmation details
Customer support messages

We also collect certain information automatically when you visit our website, including:
IP address
Browser type
Device information
Pages viewed
Items added to cart
Cookie and tracking information
Website usage data

We may receive information from service providers that help us operate our store, including Shopify, payment processors, shipping providers, analytics providers, advertising partners, and customer support tools.

How We Use Your Information

We use your personal information to:
Process and fulfill orders
Accept payments
Arrange shipping and delivery
Provide order updates and customer support
Handle returns and refunds
Improve our website and services
Prevent fraud and protect our business
Send marketing emails if you have agreed to receive them
Comply with legal and regulatory requirements

Cookies

We use cookies and similar technologies to operate our website, remember your preferences, analyze website traffic, improve customer experience, and support advertising and marketing activities.

You can adjust your browser settings to refuse or remove cookies. Some website features may not work properly if cookies are disabled.

How We Share Information

We share personal information only when necessary to operate our business and provide our services. This may include sharing information with:
Shopify, which powers our online store
Payment processors
Shipping and logistics providers
Customer support providers
Analytics and advertising service providers
Professional advisers, if required
Government or legal authorities, if required by law

We do not sell your personal information for money.

Payment Information

Payments are processed by secure third-party payment providers. We do not store full credit card numbers or full payment account details on our own systems.

Marketing Communications

If you subscribe to our email list or agree to receive marketing messages, we may send you promotional emails about our products and offers. You can unsubscribe at any time using the unsubscribe link in our emails or by contacting us at info@teasets-store.com.

Data Retention

We keep personal information for as long as needed to provide our services, complete transactions, meet legal obligations, resolve disputes, prevent fraud, and maintain business records.

Your Rights

Depending on where you live, you may have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Request a copy of your personal information
Opt out of certain marketing or advertising uses
Withdraw consent where processing is based on consent

To exercise your rights, contact us at info@teasets-store.com.

Children's Privacy

Our website and services are not intended for children. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us and we will take appropriate action.

International Transfers

We may process, store, and transfer personal information outside your country of residence, including to countries where our service providers operate. We take reasonable steps to protect personal information when it is transferred.

Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of third-party websites. Please review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we update it, we will revise the "Last updated" date above. The updated policy will be posted on this page.