Terms of service

Last updated: June 5, 2026

This website is operated by Sanroll Teasets store. Throughout the site, the terms "we", "us" and "our" refer to Sanroll Teasets store. By visiting www.teasets-store.com, browsing our products, placing an order, or using our services, you agree to be bound by these Terms of Service.

Please read these Terms carefully before using our website. If you do not agree to these Terms, you should not access the website or use our services.

Online Store Terms

You must be at least the age of majority in your country, state, or province of residence to use this website or place an order. You may not use our products or services for any illegal or unauthorized purpose, and you must not violate any applicable laws when using our website.

Products and Orders

We sell tea sets and related products through our online store. Product descriptions, images, prices, and availability are provided as accurately as possible. However, minor variations in color, size, texture, or appearance may occur due to screen settings, handmade details, or product materials.

We reserve the right to refuse or cancel any order if the order information is incomplete, inaccurate, suspected of fraud, or otherwise violates these Terms. If we cancel an order after payment has been made, we will issue a refund to the original payment method.

Pricing and Payment

All prices are shown on the website and may be updated from time to time. The final price, shipping cost, taxes, and any applicable charges are displayed at checkout before payment.

Payments are processed through secure third-party payment providers. We do not store full credit card numbers or full payment account details on our own systems.

Shipping

Shipping times, shipping costs, handling time, delivery estimates, and destination availability are described in our Shipping Policy:
https://www.teasets-store.com/policies/shipping-policy

The customer is responsible for providing a complete and accurate shipping address at checkout. We are not responsible for delays or failed delivery caused by incorrect or incomplete address information provided by the customer.

Returns and Refunds

Returns, refunds, damaged items, defective items, incorrect items, customer preference returns, return shipping costs, and restocking fees are handled according to our Refund Policy:
https://www.teasets-store.com/policies/refund-policy

Sale items and discounted items are covered by the same return policy as regular-priced items unless otherwise required by law.

Personal Information

Your submission of personal information through the store is governed by our Privacy Policy:
https://www.teasets-store.com/policies/privacy-policy

Accuracy of Information

We try to keep website information accurate and up to date. However, there may occasionally be typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, delivery times, or availability. We reserve the right to correct errors and update information where necessary.

Third-Party Services and Links

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services. We may also use third-party service providers for payment processing, shipping, analytics, advertising, and customer support.

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, terms, or actions of third-party websites.

Prohibited Uses

You may not use our website or services for unlawful purposes, to submit false or misleading information, to infringe intellectual property rights, to upload malicious code, to collect personal information from others, to interfere with website security, or to engage in fraudulent, abusive, or harmful activity.

Intellectual Property

All content on this website, including text, images, product photos, graphics, logos, designs, and website layout, belongs to Sanroll Teasets store or its content providers and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or commercially use our website content without written permission.

Limitation of Liability

To the fullest extent permitted by applicable law, Sanroll Teasets store is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, products, or services. Nothing in these Terms limits any rights you may have under applicable consumer protection laws.

Indemnification

You agree to indemnify and hold harmless Sanroll Teasets store, its service providers, employees, and partners from claims, losses, liabilities, damages, and expenses arising from your violation of these Terms or misuse of the website.

Changes to These Terms

We may update these Terms of Service from time to time. When we update them, we will revise the "Last updated" date above. Your continued use of the website after cha